First, DONT WORRY!! We assure that your order and money are both safe.

In case, the payment was declined or something else went wrong and you card was not charged, then please go back to My Account > Orders panel. Here you will see the order with order status “Failed” or “Pending Payment”. A make payment option will be there in-front of the order, which you can you to try to make payment again. This order will no longer be visible in the shopping cart.

On the rare occassion, your card was charged, but the system does not reflect successful payment (order status “Processing”), then you need to contact us by email on [email protected] with your order details, date and time of transaction details (Also your personal / card holders details in case you do not have an account with us). We will resolve the issue with the payment gateway and get back to you.